Table of Contents
Act! is a customer relationship management (CRM) tool that helps businesses of all sizes manage their customer data, sales pipelines, and marketing campaigns. It offers a variety of features to help businesses streamline their operations and improve their customer satisfaction. Act! is available in three editions: Starter, Professional, and Enterprise. Each edition includes a different set of features and pricing options.
The Starter edition of Act! is designed for small businesses and entrepreneurs who need a basic CRM system. It includes features such as contact management, lead tracking, and sales forecasting. The Professional edition of Act! is designed for mid-sized businesses who need more advanced CRM features. It includes features such as marketing automation, project management, and social media integration. The Enterprise edition of Act! is designed for large businesses who need a comprehensive CRM system. It includes features such as customer service management, reporting, and analytics.
The pricing for Act! CRM depends on the edition and the number of users. The Starter edition starts at \$35 per user per month, the Professional edition starts at \$65 per user per month, and the Enterprise edition starts at \$95 per user per month. Act! also offers a variety of discounts for multiple users and annual subscriptions.
Act CRM Pricing
Affordable and scalable pricing plans.
- Three editions: Starter, Professional, Enterprise.
- Pricing based on edition and number of users.
- Starter edition starts at $35 per user per month.
- Professional edition starts at $65 per user per month.
- Enterprise edition starts at $95 per user per month.
- Discounts for multiple users and annual subscriptions.
Act! CRM offers a variety of pricing options to fit the needs and budget of any business.
Three editions: Starter, Professional, Enterprise.
Act! CRM offers three editions to choose from: Starter, Professional, and Enterprise. Each edition includes a different set of features and pricing options to meet the needs of businesses of all sizes.
Starter Edition:
- Ideal for small businesses and entrepreneurs.
- Includes basic CRM features such as contact management, lead tracking, and sales forecasting.
- Priced at $35 per user per month.
Professional Edition:
- Designed for mid-sized businesses.
- Includes more advanced CRM features such as marketing automation, project management, and social media integration.
- Priced at $65 per user per month.
Enterprise Edition:
- Best suited for large businesses.
- Includes comprehensive CRM features such as customer service management, reporting, and analytics.
- Priced at $95 per user per month.
In addition to the per-user pricing, Act! CRM also offers a variety of discounts for multiple users and annual subscriptions. Businesses can save up to 20% by purchasing an annual subscription.
Pricing based on edition and number of users.
Act! CRM’s pricing is based on the edition of the software and the number of users. The Starter edition starts at $35 per user per month, the Professional edition starts at $65 per user per month, and the Enterprise edition starts at $95 per user per month. Businesses can save up to 20% by purchasing an annual subscription.
The number of users that a business needs will depend on the size of the business and the number of people who will be using the CRM system. Act! CRM offers flexible pricing options to accommodate businesses of all sizes. Businesses can start with a small number of users and then add more users as needed.
Act! CRM also offers a variety of discounts for multiple users and annual subscriptions. Businesses can save up to 20% by purchasing an annual subscription. Businesses can also save money by purchasing multiple user licenses. The more users that a business purchases, the lower the per-user price will be.
Here is an example of how Act! CRM’s pricing works:
- A small business with 5 users would pay $35 x 5 = $175 per month for the Starter edition.
- A mid-sized business with 10 users would pay $65 x 10 = $650 per month for the Professional edition.
- A large business with 20 users would pay $95 x 20 = $1,900 per month for the Enterprise edition.
Businesses can also save money by taking advantage of Act! CRM’s free trial. The free trial allows businesses to try out the software for 30 days before they commit to a paid subscription.
Starter edition starts at $35 per user per month.
The Starter edition of Act! CRM is the most basic edition of the software. It is designed for small businesses and entrepreneurs who need a simple and affordable CRM system.
- Basic contact management:
The Starter edition allows businesses to store and manage contact information for customers, leads, and vendors.
- Lead tracking:
The Starter edition includes basic lead tracking features that allow businesses to track the progress of leads through the sales pipeline.
- Sales forecasting:
The Starter edition includes basic sales forecasting features that allow businesses to forecast future sales based on historical data.
- Reporting:
The Starter edition includes basic reporting features that allow businesses to generate reports on sales, leads, and customers.
The Starter edition of Act! CRM is a good option for small businesses that need a basic CRM system to manage their customer data and sales pipeline. It is also a good option for businesses that are on a tight budget.
Professional edition starts at $65 per user per month.
The Professional edition of Act! CRM is the mid-tier edition of the software. It is designed for mid-sized businesses that need a more robust CRM system with more features and functionality.
- Marketing automation:
The Professional edition includes marketing automation features that allow businesses to automate their marketing campaigns. This can save businesses time and money.
- Project management:
The Professional edition includes project management features that allow businesses to track the progress of projects and tasks. This can help businesses to stay organized and on track.
- Social media integration:
The Professional edition includes social media integration features that allow businesses to connect their social media accounts to Act! CRM. This can help businesses to manage their social media presence and track their social media activity.
- Customizable dashboards:
The Professional edition allows businesses to create customizable dashboards that display the information that is most important to them. This can help businesses to stay up-to-date on the latest activity and trends.
The Professional edition of Act! CRM is a good option for mid-sized businesses that need a more robust CRM system with more features and functionality. It is also a good option for businesses that are looking to automate their marketing and sales processes.
Enterprise edition starts at $95 per user per month.
The Enterprise edition of Act! CRM is the most comprehensive edition of the software. It is designed for large businesses that need a powerful CRM system with advanced features and functionality.
- Customer service management:
The Enterprise edition includes customer service management features that allow businesses to track and manage customer support requests. This can help businesses to provide better customer service and resolve issues quickly.
- Reporting and analytics:
The Enterprise edition includes advanced reporting and analytics features that allow businesses to track their sales, marketing, and customer service performance. This can help businesses to identify trends and make better decisions.
- Mobile access:
The Enterprise edition includes mobile access features that allow businesses to access Act! CRM from their mobile devices. This can help businesses to stay connected to their customers and their business data at all times.
- Customizable workflows:
The Enterprise edition allows businesses to create customizable workflows that automate their business processes. This can save businesses time and money.
The Enterprise edition of Act! CRM is a good option for large businesses that need a powerful CRM system with advanced features and functionality. It is also a good option for businesses that are looking to improve their customer service and sales performance.
Discounts for multiple users and annual subscriptions.
Act! CRM offers a variety of discounts for multiple users and annual subscriptions. Businesses can save up to 20% by purchasing an annual subscription. Businesses can also save money by purchasing multiple user licenses. The more users that a business purchases, the lower the per-user price will be.
Here is an example of how Act! CRM’s discounts work:
- A small business with 5 users would pay $35 x 5 = $175 per month for the Starter edition. However, if they purchase an annual subscription, they would only pay $35 x 5 x 12 = $2,100 per year. This would save them $150 per year.
- A mid-sized business with 10 users would pay $65 x 10 = $650 per month for the Professional edition. However, if they purchase an annual subscription, they would only pay $65 x 10 x 12 = $7,800 per year. This would save them $600 per year.
- A large business with 20 users would pay $95 x 20 = $1,900 per month for the Enterprise edition. However, if they purchase an annual subscription, they would only pay $95 x 20 x 12 = $22,800 per year. This would save them $1,800 per year.
In addition to the discounts for multiple users and annual subscriptions, Act! CRM also offers a variety of other discounts, such as discounts for non-profit organizations and educational institutions. Businesses can contact Act! CRM’s sales team to learn more about these discounts.
By taking advantage of Act! CRM’s discounts, businesses can save money on their CRM software. This can help businesses to improve their bottom line and get a better return on their investment.
FAQ
Here are some frequently asked questions about CRM software:
Question 1: What is CRM software?
Answer: CRM software (Customer Relationship Management software) is a tool that helps businesses manage their customer data and interactions. It can be used to track sales, marketing, and customer service activities, and to improve customer satisfaction.
Question 2: What are the benefits of using CRM software?
Answer: CRM software can provide a number of benefits for businesses, including:
- Improved customer service
- Increased sales
- Better marketing ROI
- More efficient business processes
- Improved collaboration between teams
Question 3: What are the different types of CRM software?
Answer: There are three main types of CRM software:
- Operational CRM: This type of CRM software focuses on managing day-to-day customer interactions. It can be used to track sales, marketing, and customer service activities.
- Analytical CRM: This type of CRM software helps businesses analyze customer data to identify trends and patterns. It can be used to improve marketing campaigns, sales strategies, and customer service.
- Collaborative CRM: This type of CRM software helps businesses collaborate with customers and partners. It can be used to share information, track projects, and manage customer relationships.
Question 4: How much does CRM software cost?
Answer: The cost of CRM software varies depending on the type of software, the number of users, and the features that are included. Some CRM software is available for free, while others can cost thousands of dollars per month.
Question 5: What are some popular CRM software options?
Answer: Some popular CRM software options include:
- Salesforce
- HubSpot
- Zoho CRM
- Microsoft Dynamics 365
- Oracle NetSuite
Question 6: How do I choose the right CRM software for my business?
Answer: When choosing CRM software for your business, you should consider the following factors:
- The size of your business
- Your industry
- Your budget
- Your specific needs
Question 7: How can I implement CRM software successfully?
Answer: To implement CRM software successfully, you should:
- Get buy-in from your team.
- Choose the right software for your business.
- Customize the software to fit your specific needs.
- Train your team on how to use the software.
- Monitor the software and make adjustments as needed.
Closing Paragraph: CRM software can be a valuable tool for businesses of all sizes. By choosing the right software and implementing it successfully, businesses can improve their customer service, increase sales, and improve their overall business performance.
In addition to using CRM software, there are a number of other things that businesses can do to improve their customer relationships. These include:
Tips
Here are a few tips for getting the most out of your CRM software:
Tip 1: Get buy-in from your team.
CRM software is only effective if your team is using it. Get buy-in from your team by explaining the benefits of the software and how it can help them to be more productive and successful. You can also encourage your team to provide feedback on the software and to suggest ways to improve it.
Tip 2: Choose the right software for your business.
There are many different CRM software options available, so it is important to choose the one that is right for your business. Consider your business’s size, industry, budget, and specific needs when choosing CRM software.
Tip 3: Customize the software to fit your specific needs.
Most CRM software can be customized to fit the specific needs of a business. Take advantage of this feature to tailor the software to your business’s unique processes and workflows. This will make the software more user-friendly and effective for your team.
Tip 4: Train your team on how to use the software.
Once you have chosen and customized your CRM software, it is important to train your team on how to use it. This training should cover the basics of the software, as well as how to use the software to perform specific tasks. You should also provide ongoing training to keep your team up-to-date on new features and functionality.
Closing Paragraph: By following these tips, you can get the most out of your CRM software and improve your customer relationships.
CRM software is a powerful tool that can help businesses of all sizes to improve their customer service, increase sales, and improve their overall business performance. However, it is important to choose the right software and to implement it successfully in order to reap the benefits.
Conclusion
CRM software is a valuable tool for businesses of all sizes. It can help businesses to manage their customer data and interactions, improve customer service, increase sales, and improve overall business performance.
When choosing CRM software, it is important to consider the size of your business, your industry, your budget, and your specific needs. There are many different CRM software options available, so it is important to choose the one that is right for your business.
Once you have chosen CRM software, it is important to implement it successfully. This includes getting buy-in from your team, training your team on how to use the software, and customizing the software to fit your specific needs.
By following these tips, you can get the most out of your CRM software and improve your customer relationships.
Closing Message: CRM software is an investment in your business. By choosing the right software and implementing it successfully, you can reap the benefits of improved customer service, increased sales, and improved overall business performance.
